We have been using www.BusinessClassBackup.com for all of our affiliate-reselling Online backup needs.  Fast, Professional and they always answer the phone when I have a question.  You can't find a better partner to team with for your online backup needs.

There have been a number of bargain basement services entering the market with a barrage of advertising.  We understand that some people simply make business decisions based on price alone, but when it comes to vital needs like secure data, cheaper is NOT better!  It would be like buying the cheapest parachute or life insurance!

What sets www.BusinessClassBackup.com apart from cheaper backup solutions? 

1.            WWW.BUSINESSCLASSBACKUP.COM is for Business, bargain-basement backups are for home users

"Bargain" backup services are targeted toward the average home user and never claim to be suitable or adequate for protecting valuable business data.

www.BusinessClassBackup.com has had a stellar history of protecting data for business clients, including over 200 recognizable franchise brands, in dozens of countries globally over the last decade.

2.            A History of Reliable Data Protection

Most cut-rate backup services popping up recently are owned by speculative venture capital funding companies ill-equipped to handle the volume of customers brought in by expensive national marketing campaigns. And while the introductory pricing structure may seem too low to resist, once the initial round of funding expires the providers are forced to make a price hike (for example, one major provider raised their rates by 5x this spring).

Nearly 400 testimonials on our website speak volumes about our tried-and-proven backup solution, our reliability and attention to top-notch customer service. Over 5,000 informed IT consultants have partnered with WWW.BUSINESSCLASSBACKUP.COM in providing the service to their clients. Our pricing has never gone up; we've only decreased pricing and increased backup plan sizes over the years. We are a privately-owned, completely debt-free U.S. company.

3.            24/7 Support

When clients are in a panic and need to restore data, it is essential they can call an experienced, technically-knowledgeable support person to help them through it. With a non-business backup service, support is extremely limited. It can be a major challenge not only to speak with a live person by phone -- in a reasonable time frame, who is helpful and technically competent -- or even access useful documentation online. It's like booking a convention center with bargain rates for cramming 10,000 business tycoons into a room made for 100 -- you may save a few bucks, but the results are bound tol be disastrous.

The support staff at www.BusinessClassBackup.com is readily available by phone, toll-free 24/7, with little or no hold time. Each of our technicians has been with the company for at least 3 years and came to us with over a decade of prior hands-on IT experience.

4.            Bandwidth and Performance

Bandwidth is one major commodity backup companies need to account for. When you give unlimited space for a few bucks a month, you are forced to govern bandwidth. We've tested Carbonite ourselves and had users report their results to us as well. The initial upload time was at least 10x slower than WWW.BUSINESSCLASSBACKUP.COM, which on our T1 is about 1 GB an hour. A lot of clients won't ever complete their first backup. This is a bad initial impression on backing up over the internet and can turn clients off completely. It can also cause major technical problems if backups fail to complete as scheduled due to connection issues.

www.BusinessClassBackup.com provides redundant bandwidth using multiple telecom providers via world-class connections. That way we can provide nearly limitless up-and-downstream for unparalleled transfer speed and performance.

5.            Successful, Timely Data Restores

When clients need to restore a lost file, they don't have time to wait. When you try to restore files from Carbonite, your files get stuck in a cue, sometimes for days, behind other users who need to retrieve. A backup service is only as valuable as the reliability and timeliness of a restore.

While to the novice observer backups may seem like simple, straightforward file transfers, the complexity of restoring incremental file changes can cause problems with less-tested software. We can say definitively we have never lost a client's backup data.

6.            World-Class Data Centers and Security

Another area where low-rate backup services cut corners is the equipment and infrastructure used to store and manage your data. Outdated technologies, overloaded servers, lack of security, monitoring and redundancy can be major signs of concern.

www.BusinessClassBackup.com uses the world's most secure data centers, located in ultra-secure private limestone mines located 100-200 feet below ground and separate by 1,100 miles. All data received by either hardened Data Center is immediately replicated to its mirror - connected by point-to-point, high-speed WAN links. Data received by either Data Center is immediately replicated to the other, so an unlikely outage or disaster at one location will not affect your data availability or service performance.

Each facility uses high-performance HP Servers with fail over and redundancy, continuous server monitoring and performance tuning, assuring that storage capacity is never exceeded. We maintain best practices networking and best-of-breed routers, switches, firewalls, servers, facilities infrastructure, power grids and telecommunications circuits are all deployed with backup components to maximize fail over and redundancy.

Other physical security features include:

o             Redundant power supply using backup generators with full power for up to 7 days

o             Redundant completely independent electrical systems, power train, commercial power feeds, cooling system, UPS systems, dedicated A/C units, generator systems and fuel system

o             Environment and climate controlled facilities, resistant to seismic activity and other natural disasters, with Class A vaults with OSHA certified fire suppression and EPA certified water treatment plants and clean air fire extinguishing systems (CAFES)

o             Level 4 (highest) security rating, 24/7 armed security, maintenance & service operation

o             Finger scanners for physical access, motion detectors, CCTV monitoring & camera tracking

o             Failed account access attempts are logged and reviewed to prevent unauthorized access

7.            Privacy and Security of your Data

With such low rates, a lot companies provide cheap data storage for alterior motives - data mining. That's right, it says right in their User Agreement that they are free to use your own "private" data for their own marketing purposes. If that doesn't bother you, be sure to check the regulatory compliance laws that affect your industry. If you use a data backup company that mines your data, you won't pass an audit and can face serious fines and penalties for compromising the privacy and security of your clients' private data.

With www.BusinessClassBackup.com, you set your own private encryption key, which we never have access to. Your data is encrypted before leaving your computer, in transit and stored at our data centers, using bank-level 128-bit AES encryption, so without the key it cannot be accessed.

8.            Bottom Line: How valuable is your clients' data, and your reputation?

Can you risk your clients' data, and your reputation, on an unproven, cut-rate backup service just to save a few bucks?

Tom:  Carbonite's CEO here. Your readers should know that you can easily override our default exclusions by just right clicking on any file or folder and selecting "back this up."  The exclusions keep non-technical users from restoring everything to a new computer and messing it up. 

David Friend, CEO

Carbonite.com

Hi Tom,

Thanks for this very helpful information. I have been reading about the online backup industry for a while now. Online backup is maturing and slowly getting the attention of the general consumer. One website worth mentioning is the backup review site:

http://www.BackupReview.info

This very informative site, not only posts up to date news and articles from the industry, but also lists about 400 online backup companies and ranks the top 25 on a monthly basis and features a CEO Spotlight page, where senior management people from the industry are interviewed.