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I am an application developer, and the main purpose of online backup for me is to back up my source code files.
One of my source code file types is .prg, which is excluded from Carbonite's backup, making it absolutely useless to me :(
Carbonite not allowing an override to these default exclusions is a huge short-sighted oversight. Furthermore, making users believe that setting a directory for backup means the files in the directory ARE backed up, without "shouting from the rooftops" that there are files not included is CRAZY.
Very disappointed.